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Office Hours & Policies

At least one of our pediatricians is available 24 hours a day, every day, to answer your call and to see that your needs are being met

Emergency or Sick Visits: Call (610) 376-8691

Well Baby or Regular check-ups: Call (610) 378-1722

 ● Normal Office Hours are by appointment only.

 ● If you are planning to stop by the office to pick up or drop off paper work please call first to insure that we are still in the office.

 ● Depending on the season, our office might close prior to posted closing time.

 ● Our Office is always Closed For Lunch from 11:45 AM to 12:50 PM.

Monday through Friday  8:00 AM to 8:00 PM
Saturday  8:00 AM to 12:00 PM
Sunday  9:00 AM to 11:30 AM
Holidays Call at 8:30 AM to Schedule Appointment      (Closed Christmas Day)

Weekend, Holiday, and After Hours appointments carry an additional charge of $50.00.

If your child is ill or has a problem which occurs between regularly scheduled appointments - Please Call (610) 376-8691

and discuss the problem with our specially-trained nurses. They will be able to advise you and either suggest the necessary therapy or have you come in for an examination.

After Normal Office Hours

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In case of emergency, call (610) 376-8691. If we are not in the office to answer your call, follow the instructions on our answering machine.

 

     Please call again if you have not received a return call within a reasonable time.

Office Hours for Sunday and Holiday mornings are reserved for sick visits.

     If your child is ill, please call the office as early as possible after 8:30 AM on these days.

     We urge you to limit your calls after hours and on weekends to those calls that you feel are an absolute necessity. Questions about colds, feeding problems, pinworms, and prescriptions for vitamins can usually wait until the following day. In this way we can answer necessary problems and true emergencies more promptly.

Courtesies & Considerations - How to avoid No-Show Charges

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No-Show Charges. All of our appointments are scheduled appointments. If you must cancel an appointment, make sure to call our office at (610) 378-1722 no less than 2 hours prior to the scheduled time, otherwise, No-Show charges will apply as specified in our current Financial Policy: $50.00 for Well visits and $30.00 for Sick and all other visits. Thank you for your co-operation.

 

 

Payment for office services is due at the time of your office visit. This will ensure that we can assist you without having to reschedule your visit. We accept Visa, MasterCard, Discover, ATM, and American Express.

 

 

We try very hard to stay on schedule, but emergencies do occur, and the doctor may be called to the phone for a special problem. If we are behind schedule, our staff will, whenever possible, inform arriving patients about a delay. We hope that you will bear with us, and we will do our very best to see you as soon as possible.

 

Always Available

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     At least one of our pediatricians is available 24 hours a day, every day, to answer your call and to see that your needs are being met.

Allergy Injections

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During the school year:

                     Saturdays

 8:00 AM - 10:30 AM

Summer Hours:

                  Wednesdays

 8:00 AM - 10:30 AM

 

     Patients are asked to schedule future allergy injections in the "Allergy Book" at the reception desk.

Lab Hours

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     A nurse is available for catch-up immunizations and blood work Monday through Saturday mornings by appointment.

Mon. and Sat.  8:00 AM to 10:30 AM
Tues., Wed., and Fri.  9:00 AM to 10:30 AM
Thurs.  9:30 AM to 11:00 AM

 

Laboratory Reports

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     Most lab test results and x-rays are back to us within 48 hours. The doctor will call the patient only if the results are found to be abnormal.

     If a test is ordered "stat," the patient will be called the same day.

     Other tests such as Cardiac Ultrasound, CAT-scan, and some blood work may take longer.

Telephone Calls

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    Immediate attention and sick appointments.

     If you have any question concerning your child that you feel could be answered by a nurse, please call (610) 376-8691.

 

     If instead you would like to speak directly to your doctor, just ask and he/she will return your call at your earliest convenience.

 

Phone Hours

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Monday thru Friday

 8:00 AM - 11:45 AM

 1:00 PM -  8:00 PM

Saturday  8:00 AM - 11:30 AM
Sunday and Holidays  8:30 AM - 11:30 AM

 

 

 

Billing & Insurance

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     For billing and insurance information, please call (610) 376-5341.

Monday thru Friday

 8:00 AM - 11:45 AM

 1:00 PM -  5:00 PM

 

 

The Children's Clinic of Wyomissing, Inc.  2240 Ridgewood Road - Suite 100

  Wyomissing, PA 19610  (610) 376-8691

Dedicated pediatricians and staff serving greater Reading, PA & Berks County

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